Terms & Conditions

1. Agreement to These Terms

By booking or using services from Bin Boys GTA Property Care (“Bin Boys”, “we”, “us”, “our”), you agree to these Terms & Conditions. If you do not agree, please do not book or use our services.

2. Our Services

We provide residential curbside bin cleaning for garbage, recycling, and green (organics) bins. Cleanings are performed the day after your municipal collection day, so simply leave all of your bins out at the curb after collection and we will clean them the following day. One visit cleans all of your bins in a single stop.

3. Bin Access & Preparation

On your scheduled cleaning day, bins must be empty and accessible at the curb. If your bins are not out, contain waste, or are otherwise inaccessible, we may be unable to complete the cleaning and the visit may still count toward your plan.

4. Condition of Bins & Pre-Existing Damage

Our cleaning process is designed to be safe for standard municipal bins. Bins are, however, exposed to weather, collection equipment, and everyday wear. Bin Boys is not responsible for pre-existing damage to bins, including scratches, scuffs, cracks, holes, fading, or warping, and normal contact from cleaning equipment during service does not constitute damage. Our crews may photograph bins before cleaning to document their condition. If a bin’s condition makes cleaning unsafe or impractical, we may skip that bin and let you know.

5. Pricing & Plans

All prices are per cleaning visit, plus applicable HST.

6. Billing & Payments

We bill per visit, with no prepayment. The payment method on file is charged within 3 days after each completed cleaning. If a payment fails, we may pause service until the balance is resolved.

7. Cancellations & Changes

Subscription plans may be cancelled once the plan’s minimum number of visits has been completed. To cancel or change your plan or an upcoming visit, contact us at info@binboysgta.com.

8. Referrals & Promotions

Our referral program provides a $20 credit to the referring customer and 10% off for the new customer. One-Time customers receive a 10% off discount code after their cleaning, valid toward a subscription plan. Discount codes and promotions cannot be combined unless stated otherwise.

9. Service Area

We currently serve Vaughan (including Maple, Woodbridge, and Kleinburg), King City, Nobleton, Bolton, and Caledon. Our service area may change over time.

10. Weather, Holidays & Scheduling

Municipal collection schedules, statutory holidays, or severe weather may shift your cleaning date. If your service date changes, we will notify you.

11. Limitation of Liability

To the maximum extent permitted by law, Bin Boys’ total liability for any claim arising out of the services is limited to the amount you paid for the cleaning visit giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. The “Last updated” date above reflects the most recent version, and continued use of our services after changes take effect constitutes acceptance.

13. Contact Us

Bin Boys GTA Property Care, 499 Edgeley Blvd #4, Vaughan, Ontario. Email: info@binboysgta.com.