Privacy policy

Your Privacy Matters

Bin Boys GTA Property Care ("Bin Boys," "we," "us") provides curbside bin cleaning and property care services across the Greater Toronto Area. This policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

Contact and account details such as your name, email address, phone number, and service address. Service details such as your plan, scheduled cleaning dates, and your municipal collection day. Payment information, which is processed securely by our payment provider; we never see or store your full card number. Website usage data such as pages visited, browser type, and IP address, collected through cookies and analytics.

How We Use Your Information

We use your information to schedule and provide bin cleaning services, process payments, send service reminders and completion notifications by email or text, respond to your questions, and improve our services and website. If you opt in, we may also send occasional promotions. We do not sell your personal information.

How We Share It

We share information only with the service providers that make our business run: our scheduling and billing software, our payment processor, and our messaging providers. Each receives only what it needs to deliver the service. We may also disclose information where required by law.

Data Retention and Security

We keep your information while your account is active and as long as needed for legal, tax, and accounting purposes. We use reasonable safeguards to protect it, though no method of storage or transmission is completely secure.

Your Choices and Rights

You can unsubscribe from marketing at any time. You may request access to, correction of, or deletion of your personal information by emailing info@binboysgta.com. We respond to requests in accordance with Canadian privacy law (PIPEDA).

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Questions about this policy? Email info@binboysgta.com.